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Rekomenduojami pranešimai

Sveiki, taigi atsirado tokia problema, gegužės 7 dieną dariau užsakymą iš SportsDirect už 1.9k LT, pinigai buvo rezervuoti ir šiandien atimti iš sąskaitos balanso. Šiandien prisijungiu prie banko ir žiūriu, kad dar kartą rezervuoti pinigai už prekes iš SportsDirect ir sąskaitoj -1.3k LT (buvo ~600LT). Gal kas turi idėjų kaip galėjo pasidaryt šitokia nesąmonė? Ar rytoj skambinti bankui ar geriau iškart nuvykti ir aiškintis?

Nuoroda į pranešimą
Dalintis kituose puslapiuose

Q My bank is showing two charges for my order.

 

A As with the majority of online retailers, once you have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement but will not actually be taken by us.

 

We will only take money for the items that we send you and this is done at the time of dispatch. Therefore, if we have had to cancel any items from your order, the money we take will be less than the amount which has been authorised by your bank and will be taken as a separate amount. This is why in certain circumstances it appears that you have been charged twice for your order. As soon as payment was taken we would have automatically sent information to your bank to ask them to release any outstanding authorisation. This process will take up to 5 days depending on your bank?s procedures. For orders placed from overseas this may take longer. Please contact your bank for details.

Nuoroda į pranešimą
Dalintis kituose puslapiuose

Q My bank is showing two charges for my order.

 

A As with the majority of online retailers, once you have entered your payment details your bank will place an authorisation against that full order amount in your account. This will show as a pending amount on your statement but will not actually be taken by us.

 

We will only take money for the items that we send you and this is done at the time of dispatch. Therefore, if we have had to cancel any items from your order, the money we take will be less than the amount which has been authorised by your bank and will be taken as a separate amount. This is why in certain circumstances it appears that you have been charged twice for your order. As soon as payment was taken we would have automatically sent information to your bank to ask them to release any outstanding authorisation. This process will take up to 5 days depending on your bank?s procedures. For orders placed from overseas this may take longer. Please contact your bank for details.

 

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Nuoroda į pranešimą
Dalintis kituose puslapiuose

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