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Šiek tiek išsamesnis Networks Operations Analyst (Junior level) pozicijos aprašymas:

 

Your responsibilities will include:

• Monitoring, operating and providing first level troubleshooting of network platforms such as routers, switches, firewalls, load-balancers, etc.

• Handling all alerts and undertaking initial incident classification and prioritisation, performing incident investigation, diagnosis and resolution.

• Carrying out health checks and all other monitoring associated activities and engage with 2nd and 3rd line technical support and / or suppliers.

• Raise and manage Incident/Change/Problem tickets through to completion in line with current best practices.

 

We expect you to possess:

• Analytical Incident and Problem investigation skills.

• Change implementation skill across a complex Network environment, including new business and break/fix changes.

• Experience in working in a complex IT environment supporting multiply services and platforms.

• Basic or intermediate knowledge and concepts of Cisco routing protocols such as BGP, EIGRP and OSPF.

• Uderstanding of firewall concepts.

• Fluent English is essential.

• Ability to work different shifts.

 

Desirable:

• CCNA and/or CCNP qualification would be an advantage.

• Awareness of industry best practices in IT around Change, Problem and Incident Management (ITIL certification would be an advantage).

• Hands - on Firewall experience for Juniper, Checkpoint, Lucent, etc.

 

Jei kas susidomėjote ar žinote ką šis pasiūlymas sudomintų, rašykite [email protected]

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