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IT Support Engineer /Technician -1st/2nd/3rd Line -UK ,Northampton

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Sveiki ,


Ieskome darbuotojo.Jei kas nors turi patirties ir gyvena UK Northamptone ar aplink ir butu idomu dirbti skambinkit 01604 582000 arba rasykit PM.



Proactive IT Support LTD


IT Support Engineer



An established Northampton and Milton Keynes based company specialising in IT Support Services and Computer Maintenance are looking for a bright and proactive individual to come and join their technical support team. You would be providing technical support for all our clients and corporate IT Support Contract holders. The job has an interesting varied role in and out of the office and involves dealing with all level of end users to system administrators. Key Requirements: Must have at least 3 years previous IT Support experience.Must have a reliable car for occasional onsite work. All expenses reimbursed.Must be in good health and punctual.Ideally resident in and around Milton Keynes and Northampton area to service local clients.Main Duties: Successful applicant will be based in Northampton branch but responsible to service Milton Keynes area occasionally. Support all IT Support Contract customers to Line 1,Line 2 and Line 3 Level, reporting directly to the IT Manager.Perform occasional onsite call outs,Perform day to day admin work.Annual Salary based on skills and experience.


Extra Earning potential - Overtime and performance bonuses available.


Salary: £18,000 to £22,000 per annum depending on qualifications and experience.


Duties and Responsibilities


Excellent customer service, interpersonal and communication skills

Maintain a high degree of customer service for all support queries and adhere to client SLA’s.

Monitor the IT Help desk mailbox and log support calls.

Support all IT Enquiries to 1st/2nd/3rd Line Level, reporting directly to the IT Manager.

Travel between sites may be required and a clean and current driving licence is essential

Involved in procurement of equipment and management of service providers

Carry out Documentation and Support Log Updates


Recommended education / experience / skills


3 Years direct work experience in a 2nd/3rd Line Support capacity

Experience in troubleshooting in a MS Domain Server environment including Active Directory, DNS and Cloud based architecture.

CCNA Qualification

MS Office Suite 2007-2016

Networking Firewall, Switch and Router configuration

Wireless networking

TCP/IP Addressing, Network Protocols and Network and Internet security

Exchange server 2007-2013, Active Directory

Image deployment/configuration using Windows Deployment Services or SCCM

VMWare / Hyper-V


Minimum previous IT Support experience: 3 years


Job Type: Full-time


Salary: £18,000 to £22,000 per annum depending on qualifications and experience.


Job Location: Northampton and Milton Keynes

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Nežinau UK darbo specifikos, bet žiūriu, jog nuo balandžio kils minimalus atlyginimas ir skaičiuoklė rodo:

Annual: £17,076.80

Tai gaunasi, jog žmogus su 3 metų patirtimi uždirba praktiškai minimumą. Skamba nekaip.

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