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  1. Receiving a returned item

    If you've reached an agreement with the buyer to issue a full refund, the buyer should post the item back to you.

     

    Or if the buyer asked eBay to review a case for an item not matching the listing description, and we determined that the buyer should be paid a full refund, we'll put the case on hold for 10 days and ask the buyer to post the item back to you.

     

    We'll ask the buyer to use tracking or a delivery confirmation number so that we'll know where the package is in transit, and we'll be able to confirm that you've received it.

     

    If a case was opened and we have confirmation that you received the item, we'll provide a full refund to the buyer within 3 days that covers the cost of the item and original postage & packaging.

     

    If eBay finds in favour of the buyer in a case, eBay may seek reimbursement from your PayPal account or other reimbursement payment method on file.

     

    Note: If the item isn't returned to you within 15 days, and a case was opened, we'll automatically close the case.

     

    Buyers are required to pay return postage, except for rare situations when a buyer and seller agree to another arrangement

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    help'a reik skaityt kartais kai isitaisiai beda;)

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