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man parašė atsakyma :

 

Dear Lukas Taujinskas,

 

Thank you for contacting PayPal in relation to your limited account

access.

 

Since every case is unique and we often need to ask you questions to

understand the details of your situation, we usually prefer to answer

these types of queries by phone.

 

Below you will find some general guidelines to help you. If this does

not answer your question, please give us a call at the number below

instead.

 

Limiting account access is a security measure we take to keep PayPal

safe and protect our customers. This can happen for a variety of

reasons. When you log into your account, you will see a message

explaining the reason behind the decision to limit access to it.

 

Possible reasons could include:

 

• Possible unauthorised account access

• Unresolved buyer disputes or credit card chargebacks

• Violations of PayPal’s User Agreement or Acceptable Use Policy

 

To see what we need you to do to restore your account access, follow

these steps:

 

1. Log in to your PayPal account at www.paypal.com

2. Click on ‘Resolution Centre’ link near the top of the page

3. Complete all steps listed in the 'Steps to Remove Limitations' table

 

The steps you will be asked to complete to restore access are unique to

your issue. Often they will involve simply providing information to

verify your identity, financial information or the merchandise you are

selling.

 

• Steps which are not completed have a status of ‘Waiting for your

response’

• Steps which are completed but require review have a status of ‘In

Review’

• Steps which are completed have a status of ‘Information Submitted’

 

When all the steps are completed we will review the information. We aim

to complete our review within 48 hours. Information is reviewed in the

order on which it is received. We will email you with an update when the

review is complete.

 

For all other questions related to limited account access, please don’t

hesitate to call our dedicated customer service team on:

 

00353 1 436 9111

 

Our opening hours are:

 

8:00 to 4:30 GMT Monday to Friday.

 

Yours sincerely

PayPal Customer Solutions

 

Please do not reply to this email. This mailbox is not monitored and you

will not receive a response. For assistance, log in to your PayPal

account and click Help in the top right corner of any PayPal page.

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