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Rekomenduojami pranešimai

wa ka atsiunte man,

 

Since we've had an overwhelming response to this last redemption, I'd

like to try to immediately answer your questions with this auto

response I've set up based on the inquiries coming into me personally.

 

Specific questions:

 

If PTZ are not debited from your account:

We realize that member accounts were not debited properly after

redemption which we will also be adjusting. This may have allowed

members to redeem multiple prizes that you truly did not have the

points for. With that said, we will allow your first item to go

through and cancel the remaining prizes (over 50 points in one day)

without any penalty to you.

 

If you received duplicate confirmations:

If you received duplicate confirmations or ordered something else

because you thought you didn't get your first prize, then we will

process your first order and cancel your second.

 

If you inserted incomplete address information in your order:

Please ensure that your address is correct in your Lockerz settings.

That way, if you have an issue with your order address, we can

reference your Lockerz settings to send your prize. Worst case

secenario, we'll need to reach out to you if we feel the mistake will

affect the prize getting to you.

 

If you are interested in timing of the prize shipping:

We will still try to get all of these orders out the door in the next

2 weeks. It may take us some extra time to process orders that are

missing information - we thank you for your patience and membership in

our beta site.

 

I hope I've answered all of your questions! If not, I'll get back to

you as quickly as possible.

 

Thanks,

Helen

 

kantrybes :)

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Thank you for your email! Over the next few weeks, we will be

processing all legitimate orders. We request that you do not send

duplicate or additional emails to this address, as it will only delay

our process of sending your prize to you.

 

Once we process all of these orders, we will message to you accordingly.

 

Thank you very much for your patience and understanding!

 

va ką atrašė Teri, kai du kart parašiau jai. :)

Nuoroda į pranešimą
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LOCKERZ Friday update: 1) we're working on all Z-list prizes this weekend 2) if you redeemed and but your receipt had missing info, please email your receipt to [email protected]. It will take us a bit longer to process these but don't worry. 3) We are working on some new systems to ease general redemption. This will push the general redemption into December. Thanks for your patience as we work to improve the experience..

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Redagavo scouchy
Nuoroda į pranešimą
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Thank you for your email! Over the next few weeks, we will be

processing all legitimate orders. We request that you do not send

duplicate or additional emails to this address, as it will only delay

our process of sending your prize to you.

 

Once we process all of these orders, we will message to you accordingly.

 

Thank you very much for your patience and understanding!

 

va ką atrašė Teri, kai du kart parašiau jai. :)

Geras... :) Kai viena karta issiunciau nieko, 2 kartus issiunciau is eiles, ta pati atrase. :lol:

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Va koki laiska gavau, tikiuos, kad cia klaida,nes as uzsisakes daugiau prizu iPoda 8gb ir wii :

 

We received your order for the following prize or prizes:

 

Cheeseburger - 2 GB

 

This email simply confirms that we received your order. Over the next few days we will conduct one more check to validate your order. Once we have validated your order, we will send the prize or prizes that you are entitled to.

 

We do not need you to forward your receipt to us, and request that you DO NOT forward your receipt for any of the prizes listed above.

 

Thanks for redeeming at Lockerz.

 

- The Lockerz Crew

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Va koki laiska gavau, tikiuos, kad cia klaida,nes as uzsisakes daugiau prizu iPoda 8gb ir wii :

 

We received your order for the following prize or prizes:

 

Cheeseburger - 2 GB

 

This email simply confirms that we received your order. Over the next few days we will conduct one more check to validate your order. Once we have validated your order, we will send the prize or prizes that you are entitled to.

 

We do not need you to forward your receipt to us, and request that you DO NOT forward your receipt for any of the prizes listed above.

 

Thanks for redeeming at Lockerz.

 

- The Lockerz Crew

Man ir apie skiną taip parašė, nors dar redeeminau ipoda.

Nuoroda į pranešimą
Dalintis kituose puslapiuose
Hey everyone. Things have been a bit crazy this week with the Z-List Only Prize

Redemption. The Lockerz crew has been working non stop - even during what is

traditionally a holiday break here in the U.S. Some emails in our queue have

yet to be answered and I'm putting together this bulk response addressing some

of the PTZ related issues that we're getting the most emails about. Now, if

this response doesn't answer your specific question or address your specific

problem, don't feel like I'm blowing you off with an auto response. Simply

reply back to this email and I'll give you the individual attention you crave.

 

I'm Not Getting PTZ For Logging In / My Daily PTZ and Answer Disappear

 

We're sorry to hear that you're not seeing the PTZ you deserve. This happens

from time to time but we're currently investigating this issue as we've been

hearing from some members this week that their Login PTZ aren't credited, their

Daily PTZ disappear upon refreshing the page, and their answer isn't saved.

 

If you ever notice your PTZ not going up after logging in or answering the

current day's Dailies question, in most cases, this is a temporary display

problem. Everything is typically documented in the database and your PTZ should

display very soon. But, in this case, we're looking into the possibility of

some accounts being affected by a bug that is resulting in these PTZ being

lost.

 

We generally add any missed daily, login, or referral PTZ that are documented

in our database as earned but not counted whenever we do our periodic PTZ

cleanup. That's when we remove any fraud PTZ from member accounts and add any

missed Login, Daily, or Referral PTZ. But its easier to do this when your Daily

answers have saved on the site with an accurate time stamp. Then we know for

sure that you logged in that day and answered the Daily and its easy to credit

you those PTZ. Judging from the emails we've received this may not be happening

right now. We hope to have this straightened out soon so you can begin

accumulating PTZ again.

 

I'm A New Member and My PTZ are Stuck at 0

 

We're very happy to have you here at Lockerz and we're sorry to hear about the

problems you're having with your account. We know it's frustrating and it's not

necessarily the first impression we want to make on you. But Lockerz is still

very much a work in progress!

 

Some new accounts are having display and PTZ issues. Most notably their

myLockerz page doesn't display properly, the information they enter into their

Settings doesn't save, and their PTZ never accumulate and stay at zero. We're

happy to report that most of these accounts will be fixed in the coming days.

 

Once your account is fixed, when you log in, you will see that you're starting

with 2 PTZ. Don't freak out. The rest of your PTZ will show up in your balance

very soon!

 

The PTZ you earned from the game you played when you first joined did not get

counted, and we have no way of determining how many PTZ you actually got for

playing the game. So we will put 25 PTZ into your account sometime in the next

few weeks for playing the game. This is considerably more than the average

score for the game. We realize that some of you may have scored better than

most people and we're sorry that we can't give you the PTZ you originally

earned from the game.

 

The Dailies PTZ that you earned while your account was not working have also

not registered. But we can determine how many PTZ you earned by answering the

Dailies question. We will put those PTZ into you account in the next few weeks

as well. We will also put in login PTZ for each day that you answered Dailies.

And any referral PTZ from friends that have signed up to Lockerz through your

invitations will also show up.

 

I Just Started Accumulating PTZ - But Where Are My Game PTZ and Previous Login

and Daily PTZ

 

Please see above. We haven't forgot about you. You will soon see your Login,

Daily, and Referral PTZ along with the credit of 25 PTZ for the glitch with the

PTZ Catch game.

 

The PTZ For My Redeemed Prizes Haven't Been Taken From My Balance

 

We realize that member accounts were not debited properly after redemption. The

good news is that if you redeemed a prize legitimately and have a confirmation,

you'll get your prize! Unfortunately, if you did not receive an order receipt,

then your redemption was unsuccessful.

 

We'll be adjusting your PTZ once we process your order. This system issue may

have allowed members to redeem multiple prizes that you truly did not have the

points for. With that said, we will allow your first item to go through and

cancel the remaining prizes (over 50 points in one day) without any penalty to

you.

 

If you have received a receipt with an order #0 or # on it, or a receipt with

the wrong product on it, your order went through, but please email the Lockerz

receipt that your received to [email protected]. We can then process these

orders over the next week and ensure that your prize is processed correctly.

Make sure you email the receipt, otherwise we won't be able to process your

order.

 

My Friends Signed Up - Where Are My PTZ?

 

There can be a delay sometimes getting your invited sign ups to show as

"Accepted." It might also show as "Not Opened" when you know they opened their

invite. Their status eventually updates and the referral PTZ will display in

your account.

 

Where Did My PTZ Go?

 

Some members right now have a display bug where they may not be seeing all of

their PTZ. We have your PTZ in the database so we know what your PTZ balance

actually is. If you lost a lot of PTZ out of nowhere, and you feel like you're

experiencing this problem, message me back and I should be able to tell you the

PTZ we have for you in the database. Note to some members that recently emailed

Amnesty confessions of cheating - your reduced PTZ may be the result of your

cheating - but I should still be able to confirm that for you.

 

Hopefully this email has addressed your question or problem. If it hasn't,

please reply back and I'll take a look into your specific issue. We are doing

our very best to get these bugs and glitches cleared up so your Lockerz

experience isn't so complicated and confusing. Thanks in advance for your

patience and membership at our beta site!

 

Skaitykit, ir gal rasit savo atsakymą. Šis laiškas atėjo iš support'o. :)

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